Tickets Synchronization
Cubik Ai Chatbot will automatically displays the Zendesk tickets of the active Cubik Ai Chatbot user by matching its email or phone number. Each ticket displays the status, title, and when clicked, openes in Zendesk.
- Zendesk tickets syncronization
- Automatic ticket update with latest messages
Conversion to Zendesk Ticket
Convert Cubik Ai Chatbot conversations into Zendesk tickets on the fly with one click. The tickets are automatically synchronized when new messages are sent or received in Cubik Ai Chatbot.
- Converts chats in Zendesk tickets
- Automatic synchronization and user creation
